Custom Order Slots
Wisdom River custom orders slots for 2025 are fully booked. At this time, we are booking into 2026. Please reach out if you are interested in a slot! Please do not wait to the last minute to reserve your spot! We currently book 6+/- months out.
We are thankful that we are so busy, and if you decide to choose Wisdom River for your custom jewelry designs, we appreciate your favor and patience!
Custom Order Consultation Fee
There is a $75 consultation fee per piece of custom jewelry. This fee covers these services with Shannon:
- Up to one hour, one-on-one, in-person or virtual design consultation
- Gemstone and/or material curation
- Email and phone conversations throughout the design process
Custom Order Design Fees
This includes the metal, gemstones and labor to create the custom piece of jewelry.
We do require payments in full before jewelry creation starts any gemstones and/or materials are ordered.
Within 24 hours of the consultation, Shannon will create an invoice and send it to you. Due to daily fluctuations of the metal and gemstone market, invoices are subject to change if they are not paid immediately. Should the market change, in either direction, and changes need to be made to the invoice, we will make sure we contact you directly to go over these changes. Unpaid invoices, older than 1 week, will be voided and will need to be re-issued.
We do accept payment plans. Lets talk! No judgements. We just want to help you get the jewelry of your dreams.
Liability Waiver
If you are bringing a unique item: gemstone, glass bead, heirloom jewelry, solid gold jewelry, etc., you will be required to sign a liability waiver in order for Shannon to utilize these items in the custom design.
How to Reach Out
To talk about or reserve your custom order slot, you can reach out these ways:
- email: wisdomriverdesigns@gmail.com
- phone/text: (802) 558-5228
- Our social media pages (Facebook or Instagram)
Return Policy
We do our very best to create one-of-a kind pieces that you love! Please understand that because of the time and supplies rendered to create these unique pieces, we cannot issue refunds.
All custom jewelry sales are final.
We thank you for your understanding.
Repair Policy
We get it! Accidents happen… but please remember that gemstones & glass used in designs can be fragile and irreplaceable. Our jewelry is made tough - but not indestructible - so, please take good care of your jewelry and be mindful that you are wearing a handcrafted work of art. We will try our very best to repair jewelry that needs our attention, but please note that we are not liable for broken or lost stones. Repairs are subject to fees.
