Initial Contact & Timing
Custom orders slots for 2025 are limited, so please reach out asap if you are interested in one. We are thankful that we are so busy, and we thank you for your patience with us. We are trying to revamp how and when our custom orders are scheduled. So, stay tuned!
The best way to stay in the know is to watch our social feeds (Facebook & Instagram) or to sign up for our newsletter (bottom of the main page of our site). Newsletter subscribers will be the first to know when books will open & will also get first dibs on custom order slots when things do open up again.
Consultation & Design Fees
We strive to create the jewelry of your dreams. In doing so, we walk through the design process in depth as well as research stones & order them directly from our lapidary contacts. This takes time. So, we require an initial $75 consultation & design fee. $50 of this deposit will go towards your custom design, if you so choose to have us create a piece for you. If you do not choose to have a piece designed by us, the $75 consultation fee is nonrefundable. We thank you for understanding that our time, like yours, is precious.
We do require a 50% down payment before gemstones are ordered and the remaining balance must be paid in full before fabrication begins. For items made in solid gold, we require 100% of the payment in full before metal is ordered. The price of gold has skyrocketed ($2,600+/- per ounce) and we do not keep as much on hand at this time.
We do accept payment plans. Lets talk! No judgements. We just want to help you get the jewelry of your dreams.
Policies
We do our very best to create one-of-a kind pieces that you love!
Please understand that because of the time and supplies rendered to create these unique pieces, we cannot issue refunds.
All custom jewelry sales are final.
We thank you for your understanding.
